5 years ago I purchased a maytag washer which is made by whirlpool and warrantied by whirlpool with a 10 year warranty. I recently began having issues with and called whirlpool, only to find out the 10 year warranty only covers a few things. They told me my best option was to purchase a protect plan for $32.00 which included a 12 month agreement to $32.00 a month for 12 months. They said if it couldn't be repaired it would be replaced. I agreed and paid $32.00. The following day a service tech came out and found the issues however it couldn't be repaired as they didn't make the parts anymore. Remember, its only 5 years old! They told me it was a good thing I did the protection plan cause it would need replaced. The third party warranty company that whirlpool set me up with called and refused to honor a replacement and instead, they said they were canceling the policy and refunding the $35.00 because it was actually $35.00 a month not $32.00. Now I'm stuck with a broken washer and have to purchase a new one. Never again will I have any appliances in my home that are a whirlpool brand. They are junk and you don't get support from whirlpool when their product fails.
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