Bought a combined fridge/freezer for my country house from Trettio.se. After two years, the cooling started to fluctuate. Called Trettio, who said the warranty had expired. However, we have a 3-year right to claim in Sweden, so I was connected directly to Whirlpool.After insisting with Whirlpool, they reluctantly sent out a refrigerator technician.The technician came three times and more or less replaced everything in the machine – the entire electrical package, refilled the coolant, etc.It worked during the summer, but now when I come out after winter and turn on the fridge, it doesn't work at all – no cooling in either the fridge or the freezer.Called Whirlpool on May 14th, which is 14 days after the right to claim expired.Even though they know there was a fault with the fridge, they coldly say:You have to call your insurance company – the right to claim has expired.Another example of an American company that doesn't take care of its customers after producing crappy products.Just feel sad about how a company can't have more backbone and say: It's our fault – we'll fix it.Sad.
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