I called about my Whirlpool washing machine. I gave them the pertinent info and they then asked me what was the date it was installed. DUH! Told them Lowes didn't tell me I needed to document that info. Got so frustrated with getting nowhere that I asked to speak with a manager. Waited forever to be connected and asked if I could leave my phone number for a callback. Never got a call and tried again and they were closed for the day. These companies have us in a bind as we need these products and it appears they can care less about their quality of customer service.
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