Horrible company and horrible dishwasher. Takes 3 1/5 hours to wash a normal load of dishes and the dishes are still wet after the cycle. Whirlpool customer service is one of the most HORRIBLE companies I've dealt with and they care nothing about their customers. They said sorry but we're doing nothing to fix it. Ridiculous to pay this kind of money for a dishwasher that takes so long to run and doesn't dry your dishes. Their answer..."run hot water into the dishwasher first and after 3 1/2 hour cycle open the door to let them dry"? Really? $1000 dishwasher and I have to do these additional steps to have dry dishes? Customer service is a joke and you sit on hold for an hour every time you call. Had service call and codes showed fine so they refused to do anything about it despite the fact that it doesn't dry the dishes and I use rinse aid non stop in the machine. Asked to have another service tech come out for second opinion and that tech "consulted" with the first tech and that was considered the second opinion... no service call at all. This dishwasher was only couple months old when had the issues and they refuse to replace or fix anything on it so I'm now stuck with it and regular price on this machine is $1000.
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