I purchased a Whirlpool refrigerator model # WRF560SEHZ03, French door, freezer on the bottom on Jan 4, 2025. 2 weeks later, it stopped cooling and the ice melted in the freezer along with my food. Although it is covered by the warranty, food is not. You expect the unit to work for more than 2 weeks after purchased. So now I have $200. worth of ruined food I have to throw out. Whirlpool will do nothing to compensate their customers. After I have it repaired, how long will the refrigerator last before it goes out again? I'm not happy at all with this product. Update: The repair lasted 2 weeks and then I noticed my Whirlpool refrigerator was warm inside and my frozen foods were once again WARM! I called and someone came out 3 days later and come to find out the compressor was bad! A brand new refrigerator and the compressor is bad, can you believe it? I had to wait 3 more days for the new compressor to come in. It took a few hours for the repair. So far, it has been cooling and has past the 2 week breakdown window. Whirlpool sent me an email for a review. On that review I noticed my model refrigerator was on sale for $1600.00! I purchased mine on sale by Whirlpool for $1800.00! What the heck Whirlpool! I feel so screwed over by this company. Please people, do your diligence before making a major appliance purchase.
Claim your business profile now and gain access to all features and respond to customer reviews.
Find out more about major appliances from Whirlpool for your whole home. Current appliance owners can download appliance literature, contact customer service, or learn more about appliance parts, accessories, and service.
