I am right on board with what others are saying. I just hope people will read these reviews before buying any Whirlpool appliance. We will definitely read reviews before buying appliances in the future! We have the same situation - after just over a year, the refrigerator started breaking down; it happens every few month, then tech fixes it, it breaks down again, and on and on and on. And the company couldn't care less! When you call you just get the usual apologies, but their policies are rigid, so there is no recourse in this situation. You either put up with constant breakdowns, or buy a new refrigerator FROM A DIFFERENT COMPANY, wasting the hundreds of dollars you put in Whirlpool's pockets.
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