I purchased ab extended warranty when my current extended warranty was about to run out. A couple of days later my local appliance store replaced my washing machine because they were not able to get the part needed to repair the existing machine. A customer service rep at Whirlpool told me there would be no problem transferring the warranty to the new machine, that I would just need to provide the new Model and serial numbers. I did this. Now I received an email regarding a recent quote. I never requested a quote. Never got a quote. Now I can't even find out if the transfer went through to the new machine. On top of that, the new machine is malfunctioning. Plus, I can't even get ahold of Whirlpool by phone, and to do a chat, they want $5.00 to connect me to a live person. It's been very frustrating trying to deal with Whirlpool. I do not recommend Whirlpool.
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