I bought a Whirlpool diswasher with 3rd Rack and large Capacity, stainless steel and had it installed last January. In July it dumped water and had water running down my wall before noticing it out the front. Whirlpool sent a repair (two week wait time) guy who said it was a lose part that wasn't installed correctly during manufacting. Then it failed again dumping water from the same location. this repair tech said it wasn't just a lose connection but the tub is dented (during manufacturing). Whirlpool wont replace says it is repairable. The entire dishwasher has to be taken apart and rebuilt. I didn't buy a refurbished unit, I bought a new one. It has not worked correctly at all. Oh and the parts are back ordered, and the repair company has to give Whirlpool 21 business days to find a part. I have called whirlpool to complain and they simply do not care. All they say is their warranty is a repair warranty not a replace warranty. When the product is damaged from poor manufacturing they should replace with a good one, not offer to rebuild. Worst customer service I have ever seen. If you are considering a Whirlpool product, beware, the quality of their products has diminished to the point they are junk.The model number is WDT970SAKZ0 - do not buy!!
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