I have a refrigerator, model WRS588FIHZ, that has a broken ice maker. I ordered a new ice maker and replaced it, but that wasn't the problem. After doing some additional research online, I saw that other people had the same problem, it was broken wiring at the base of the door. The wires are located at the hinge of the door, so every time it opens it leads to pressure eventually causing them to break. I tried to fix the wiring, but so far still no ice. I contacted whirlpool, and while the online agent was polite, he just told me to get a service call. So to summarize, the fridge I have is designed in a way that leads to it breaking, so I need to pay for a service visit to fix the problem that happened because of the design, and it could end up breaking again, so that would be another service call, and so it goes on and on.I would not purchase this model from Whirlpool, and I would be careful before purchasing other products from them to make sure there is not a design issue that will create problems for you down the road.
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