I've had major issues with a dryer I purchased within 9 months of buying it. It's broken twice and they take weeks to fix it. Now, I understand that technology can fail us, which is why we are lucky to have the opportunity to make things right with humans and customer service. However, Whirlpool has truly missed the mark with this. Their customer service was deplorable. They've proven to me that they do not care about me as a customer. I'm generally very fair to these people because I know, first hand, how hard customer service can be. But this was pretty bad and I felt compelled to share my experience.
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