Purchased a new washer on November 8th. Leaking water on March 8th. Called whirlpool was told to take it apart and dry it out. WHAT A service request was suppose to be placed. Waited another month. No response from Whirlpool. Called again. Was told a repairman could not be sent because I live in a rural area. Had to call the BBB. to have this washer replaced. Many delays in delivery. Had to miss work. Finally my new washer was delivered. Sitting in my hallway the delivery drivers could not take it down my basement steps. Did not have the proper equipment. Do not buy Whirlpool. Customer service sucks. Run
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