Whirlpool is literally the worst. Their appliances are faulty and their customer service is severely lacking. My smart oven is stuck in controls lock and has been for months. I have seen on the internet that this is a pervasive issue with their ovens. I called to schedule a service appointment, which was for today, and was told they would have someone there between 8a - 4p. We rearranged our schedule to accommodate only to find out the servicer doesn't even offer an 8am - 4pm timeframe and would not be there until between 12p and 7pm, which we cannot be home for. Talking to whirlpool was like talking to a wall. Zero common sense. Zero customer support. Zero comprehension of the problems their faulty scheduling system cause.
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