I bought a new Whirlpool dishwasher a few weeks before Black Friday, because it was urgent for me to cover the needs of my baby. It was installed by authorised technicians of the merchant and they just made sure it wasn't leaking. I did the first wash in the evening and used a few items to feed the one year old. After that I emptied the rest of the dishwasher with a bit wet hands and noticed soap residue on all the dishes.I contacted the merchant the next day, and several days after that and they sent a Whirlpool technician last week, who stayed for five minutes, took photos of the dishes that had soap, saw that I had used 4 different detergents (3 tablets and 1 liquid) and left. After almost a month since the purchase, Whirlpool has still not authorised the replacement of the device and they have been very rude on the phone. Moreover, they tried to send someone to fix the dishwasher and I didn't let them, because when a machine isn't working since day 1, it is defective and needs replacement.My baby consumed soap and nobody seems to care. Shame on them.I already informed the authorities and am planning to get legal advice.(Review about Whirlpool Greece)
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