From the beginning my Whirlpool refrigerator would not register that the water filter was in place. 2 calls to get a new water filter, another call to get a service call scheduled. A text was sent to me after Septemberly (agent) scheduled my service call expeditiously since this was an early life failure of my new refrigerator. Waited 4 hours for service person - at the end of the 4 hour wait, I got a call from Goodman Appliances saying they would not be able to see me until 15 days later. Hours wasted looking for how to get service, on hold to customer service, removing and replacing the water filter, again on hold to customer service and waiting for a service call that Whirlpool Customer Experience Center scheduled and then sent confirmation to me in an SMS text, where the service person had not actually been scheduled. AVOID buying from Whirlpool.com. You are
on your own if you need service. BY THE WAY: this same Customer Service Experience is also servicing: JENN-AIR, KitchenAid, Amana, Maytag, Gladiator, and Whirlpool. AVOID THEM ALL!!
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