Absolutely do not order from this company. They do not care about customer service or satisfaction. Ans they’re over priced on top of it. We order a gift for my brothers wedding, on their website it states that ups requires a signature upon delivery. No one signed for this package because it was placed in the literal trash! It was deliver to the address but placed on top of trash cans. By the time my brother got home there was nothing there. UPS provided photos of their delivery. But I’m wondering why they didn’t deliver it to a door, for a signature. My only guess is that whiskey caviar did not pay for that service. Anyways upon reaching out to them they offered zero solution as if this was my fault and took zero accountability and just blamed the shipping company. Instead of offering a replacement or half replacement half refund, or even a full refund. They chose to stop responding. And and decided to just keep our money. We’re trying to work with PayPal in recovery but they as well are blaming the shipper. Neither is very helpful in resolve the matter. I could maybe understand if this was a 50-100$ but we’re talking 400$ that they think they can just run away with. And maybe they will, but I will keep appealing and reach out to the credit card company that may be more successful. Until we recieve a refund I will leave the review of our experience wherever I can. We have proof of emails and delivery photos to show proof. They seem to be a scam company only interested in taking peoples money, because they definitely lied about delivery service, and they don’t care about customers at all. This is not the Way to do business.
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