I am absolutely disgusted at the service I have received today from a man I spoke with, to cancel my subscription. I asked to cancel my subscription and he continued to put pressure on me to take several offers. All of which I declined, but that didn’t stop him. I have feedback that there should be an online option to cancel as calling and been pressured into something is not customer friendly and if I don’t want to take an offer I certainly wouldn’t have done, given this individuals tone, language and behaviours. At the end of the end he did say he had cancelled, although I am not sure this has happened. He asked if there was anything else to which I replied no thank you and he actually put the phone down on me. No thank you for calling goodbye. I am left feeling quite upset by this call and I will never touch this company again.
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