Made quite a large order for Christmas. A number of the chocolates had an odd menthol taste. I requested a refund for ITEMS THAT WERE UNOPENED, they claimed to be conducting a taste test of remaining product and said they'd be in touch. They NEVER responded even after subsequent emails. They seem to refuse returns outright which seems very shady. Just to reiterate I was only requesting a refund of unopened sellable items and was ignored.
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Est. 1889. Based in Skipton, North Yorkshire, Whitakers Chocolates Ltd. is a manufacturer and global distributor of high quality chocolates for the retail & catering markets. Whitakers Chocolates is the largest distributor of chocolate in the UK and fourth la...
