whitethorcars.co.uk

4.5
4.5 Based on 21 reviews

Visit Whitethor Cars in Coalville, established dealership and servicing specialist. Get in touch today to arrange a test drive....

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Michael
Good morning

Good morning In regards to your reply to my review and in order to put the record straight when I called you regarding the peeling paint I was abruptly told sold as seen and when I said I’ve only had the car a few weeks and paid almost £18000 for it I was told that’s nothing to pay for a car!! Unbelievable attitude tbh.Secondly yes the warranty covered some of the repair but I had to pay nearly £1500 because they refused to cover the hours specified on the star diagnostic for hours required and your wrong when say double the hourly rate it I took it to a specialist and I only had to make up £150 extra in labour it was the items included water pump thermostat etc they refused to pay that cost me £1500 .You also fail to mention the frontal damage which I had to put right and says it had had rough repair previously when he got inside the engine.No I’ve been told my front brakes and discs shot and I’ve only done 2500 miles since bought it.If you want I can send you the photos of the oil filter that he says had been in the car years it was so badly damaged and would not have worked .You could say that’s buying second cars but my suspicions tell me this car had been bought cheap or px and flipped quickly with sold at a high profit.Just saying not bitter but hey ho that’s life .Ime well within my rights to leave a 1 star review .Everything I’ve said in my review is true including your response to me when stated £18000 nothing to pay for a car .That in my mind a very bad attitude to customer service .Said what I needed to say on this matter just wanted people to know my experience 👍

1
Date of experience: Dec 14, 2025

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