I really appreciate your assistance! We have been using your toilet paper for over 6 years now. Who Gives a Crap gained a loyal customer during covid when TP was scarce and being hoarded, you made sure subscription customers were able to get our orders. That sealed the deal with us!!
This past order, the incorrect product was sent. I contacted customer service via the chat bot on a weekend. I received a response from a support staff within 24 hrs. She asked for 2 photos. Within a few hours, it was resolved and the correct product was sent out. Now this quick response is fantastic!! This is the first time we've had an issue and you made it right with little to no hassle! I love that we weren't required to pack up the incorrect product. We'll be donating it!
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Feel good toilet paper that uses 50% of its profits to build toilets in the developing world. 100% recycled. Free delivery! Order from whogivesacrap.org
