I made an order and sent them money in € which can be easily exchanged anywhere in the world. They said they would return the money to me so that I can send it back to them in USD. I could not believe this but they insisted and I agreed. I gave them my account details which was uncessary as refunds are always instantly sent back to the source where they came from. Regardless I sent more information which they requested in PDF, until now, a service Rep. Bailey has not given me any refund. Last weeks she had many stories such as she needed many approvals from her seniors, taking a sick leave, etc before promising to give me an update today on Monday. I have made several calls before posting this review, she has seen all of them on whatsapp but she cannot give me an update about my money!
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