Expectations were not met. They have great potential especially since their main customer website performs well and is user-friendly to navigate but very different to their wholesale website. Check-out isn't effective. The back and forth correspondence just doesn't work, have to keep asking for shipping costs. Check-out can't be done manually by yourself but need interference and support of a 'direct sales representative'. The continuous messaging and waiting for a reply in the process is offputting. StyleKorean needs to step up. It takes too long before even executing and getting an actual order placed, it's way too much hassle. If this overall experience doesn't improve, you will lose out on customers as there's plenty of competitors. A missed chance as I've decided to place my order(s) elsewhere. Not recommended.
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