I never write reviews, but this has been beyond frustrating.
Customer support is honestly the worst I’ve dealt with. It’s nearly impossible to cancel, even when going directly through the app. Their AI chatbot keeps crashing, so you can’t even get through the cancellation process properly. The whole experience just feels broken and unnecessarily complicated.
What makes it worse is that I originally reached out because I wanted to upgrade. Instead, the process has been so frustrating that now I just want to cancel altogether — and somehow that’s just as difficult. It shouldn’t be this hard to upgrade or cancel a membership.
Claim your business profile now and gain access to all features and respond to customer reviews.
Our mission is to unlock human performance. For as low as $17 a month, WHOOP provides unprecedented visibility into the relationship between physiology and performance, helping people reach their highest potential physically, mentally, and emotionally.
