This platform may appear to be a well-curated design marketplace, but it is actually a confusing and unreliable service with virtually no customer support. The buying process is unclear, and the so-called 'buyer protection' fee of 5.5% lacks transparency regarding what it covers, especially for in-person pickups. The FAQs are contradictory and incomplete. Both buyers and sellers bear all the risks, with no mediation from the service if issues arise. Despite charging high fees per transaction, they are virtually unreachable. There's no phone support, slow email responses, and no option to speak with a representative. This is unacceptable for a platform that claims to be a premium alternative to second-hand marketplaces. I recommend avoiding this service for both buying and selling, as the risks and costs are not worth it.
Claim your business profile now and gain access to all features and respond to customer reviews.
