I visited a store to drop off a parcel and followed the assistant's instructions to fill out a form. When I returned, I was met with rudeness from the staff, who insisted I move to the other side of the queue without reason. Their aggressive tone felt unnecessary and personal. I only wanted to complete my drop-off quickly and was met with shocking rudeness.
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WHSmith is a global travel retailer for news, books and convenience.
WHSmith Travel stores offer a tailored range of newspapers, magazines, books and impulse products for people on the move in airports, railway and bus stations and a broader convenience range in hospitals and workplaces.
As a leading travel retailer, we have established a core brand that is recognised globally and is synonymous with customer service and a quality offering. Operating circa 590 international stores in 30 countries outside of the UK, our stores can be found in airports, hospitals, railway stations, motorway service areas and workplaces worldwide.See more
