Hello, When I rented a car from Wiber for the first time last week, I waited almost an hour for the shuttle at the airport. The information at the counter was that we only have one car available at the moment. So it doesn't arrive for an hour when they say the shuttle will take a few minutes? Then I got a car that was dirty inside, where the battery light was constantly flashing (I took videos and pictures), and that squealed when cornering. Since I was already so late for school and also had many business appointments that day, I didn't return it. I live on the island and borrowed it because my car is broken. Then yesterday I exchanged the car because I extended the rental (December 2), and although I had a friendly employee in front of me, I got another dirty car, which he exchanged for me, saying that the other one was newer. The third one was dirty again and squeaked even more every time I pressed the clutch. Then the car was exchanged for a new one and upgraded, but it can't be right that all your cars are handed over squeaky and dirty? I documented this. Please get back to me. I am also an entrepreneur and don't have the time to spend hours exchanging cars back and forth, not to mention that this has nothing to do with customer service. And it's a shame for the company too, because I could give you lots of recommendations. PetraTranslated with DeepL.com (free version)
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