I purchased the annual plan (so trusting, I know). Received the first box, then the second month came and went and nothing. I had to write to their customer service to request it and, ever since, I have received NO BOXES unless I write to customer service first. If I don’t write, no box! It’s like they hope you’ll just forget about it so they can pocket the annual fees without having to deliver the products. I DO NOT RECOMMEND signing up for their annual subscription of anything unless you have fun begging for what you already paid for every single month.
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