I was scammed by wicked good perfume as well. I signed up for texts and received a text from the company saying make a purchase to receive a 20% discount as a reward, so I did just that. After not receiving my discount I went to customer service for assistance and instead was told they have "never done 20% off" and the employee insinuated I was lying, said it was a glitch and that it was unheard of in the 3 years she worked there. I was shocked. I sent over the proof and she said maybe the market team was trying out something new. After 24 hours of her "investigating" she said she could "investigate" it again. But never gave an apology for the situation, was treated like a liar when their company sent me the text clear as day. I am annoyed because the horrible service, I had at this point spent around $50 and given false advertising, false incentive to buy, and treated poorly. Their text program seems very shady, I was also sent a message saying the product in my cart was sold out but "not to worry because they saved it for me in my cart" and pushed to checkout, which I did only to realize the product was not sold out and I was once again fooled. overall insanely false claims being made by this company, I have all the texts to prove as well.
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