Our Wickes kitchen installation has been a nightmare. The installer they sent cut compact laminate inside our home, filling the house with black, hazardous dust and smoke. We later learned this dust should never be inhaled, yet no extraction or protection was used, and we were left to clean it ourselves.
The installation itself was done so badly that when Wickes sent a different fitter to assess it afterwards, he said it was the worst installation he had ever seen. He confirmed the worktops were cut incorrectly, gaps had been filled with silicone, and the entire kitchen would need to be removed and replaced.
Despite this, Wickes has ignored our formal complaint for nearly two years and even attempted to activate finance on a kitchen that is unsafe, defective, and not fit for purpose.
The lack of responsibility and basic duty of care has been shocking. I strongly advise anyone considering a Wickes kitchen to think very carefully.
Claim your business profile now and gain access to all features and respond to customer reviews.
