The website makes it extremely difficult to find contact information. I cannot download a returns form. The return information provided is insufficient and somewhat unhelpful, making me doubt that I would receive a refund if I simply sent the item back. One order is acceptable, but the other is much too small, and it seems I’m stuck with it. I have the legal right to return items, yet the process has been made overly complicated. We used to order frequently, but not anymore.
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