Despite having 2 fast cat journeys cancelled for safety reasons and therefore having to take a ferry to Fishbourne although our car was in ryde, the customer service was excellent, absolutely above and beyond, including staff member , Addy, taking my husband who has mobility issues in a wheelchair to the ferry port from the cat port and giving us a lift in his car from Fishbourne to ryde, to collect our car , so we wouldn't have to wait for the mini bus transfer. Bad experience turned around completely because of Addys help, kindness and consideration. He is a credit to wightlink.
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We are the main link between the Isle of Wight and the mainland. Every year, we carry over 4.6 million passengers, making us one of the UK’s largest domestic ferry operators. We provide Island residents with an easy and frequent service to the mainland, as well as giving millions of holidaymakers a taste of Island life.
Crossings take approximately 22 minutes by catamaran and from 40 minutes by car ferry. And we operate three convenient routes and just under 46,000 crossings a year. We are also dedicated to giving excellent customer service and the best facilities on board and at our Terminals.
As most people who travel to and from the Island do so with us, we are truly a part of Island life. We are proud to support IOW communities wherever we can, from sports sponsorship to local regeneration projects. And we offer Isle of Wight residents great value Multilink Pass tickets, making travel to the mainland easy and affordable.See more
