Very poor customer service! Program is a waste of time and money! Just a bunch of written instructions to read and attempt to follow. No videos or demonstrations of techniques. A year and a half ago I had a new dog with separation anxiety issues. I thought this program would help. They wanted me to shut myself in the bathroom with the dog for 30min then try to leave without the dog following. Keep repeating daily till it works. Seriously?? I wasn't expecting instant results, I know training takes time, so I went ahead and got the 1 year plan to save money. It was a waste, but I figured lesson learned. A year later a $119 charge hits my bank account with no warning. I immediately called Wiglo, who refused to refund my money. I had the charge reversed by Shazam as fraud, but Wiglo had the audacity to fight it and get the charge reinstated. I reached out to them again by email (they don't have a phone number to talk to a live person) . They are ignoring me now. I just want my money back!!
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