Horrible customer service! It states in their policy that if you are NOT satisfied with the product they will offer you a refund!
1)the wig we chose was NOTHING like the picture..it really bad in person
2)my mom cannot use it it caused her to have some type of reaction
3)my mom is battling cancer and lost her hair and wanted a wig that would make her feel comfortable and confident so we chose this specific one and in person it’s yellow no contrast the colour is different the style is different and caused her a reaction
4) I’m have a hard time trying to speak to someone who will help me their rude and won’t offer me a full refund I paid $266 for a wig that is not ok if I’m not happy with your product you need to offer me a refund
5) they keep pushing off telling me they will offer me 10% wow such great service they should be ashamed of themselves taking advantage of people
6)now they won’t respond and I will be contacting my lawyer
7) it’s rude and disrespectful that people work in this industry and don’t offer full return and refund to the unsatisfactory of the product it’s also disgusting when I’m telling the other people of the struggle my mom is facing and no remorse no respect
-this is not okay horrible horrible
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