wildanet.com

4.4
4.4 Based on 120 reviews

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Gerry Sutton
Suprisingly Very Pleased

After waiting nearly 18 months Wildanet finally landed in the road outside of my property and were good to go. Still had a bit of BT contract left so was in no rush to sign up but when Wildanet came a knocking at my door and explained what was on offer it got me thinking.Received several emails, a couple of mail shots then a very enthusiastic sales person called Jack C got me on the phone.He knew his stuff, was a bit too keen for my liking but did rein it in when I got bolshy. To be honest wildanet should be proud of him as he got the ball well and truly rolling.After signing up (subject to site survey) it wasn't long before two very polite site surveyors turned up. For once they listen to what I wanted and not what necessarily the easy option and agreed with my request. Not quit sure what happened because a week later two different surveyors turned up to survey the survey! Not to be out done they listened as well and agreed what I wanted was a goer. Shortly after this the groundwork team arrived and again listened as I didn't require a mini digger mucking up my garden and dug channel by hand (bearing in mind it was about a 100 metres or so down my drive and around the front of my house)Very tidy workers and very polite. Next came the external box and fibre ' blown' through pre layed cable all very professionally handled.This just left connection which happened a couple of days later. Joshua arrived puntually, put cable and internal box just as requested and did a very neat job.We were soon 'good to go'We have only been connected for a couple of weeks, speed is good (marvellous compared to BT) so all in all it has been a very good experience so far.Am now waiting to see how the billing and admin side of things works but this is not what I am here currently to report on as I was asked to review how things had gone so far.

5
Date of experience: Mar 20, 2026

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