I contacted Wildanet on 16th February after Sky informed me that they couldn’t continue to provide my broadband as I was moving to an area where they didn’t have coverage. Wildanet said they had to do a site visit and would keep me updated every step of the way, but 3 weeks later I hadn’t heard anything from them so rang them only to be told they had to apply to the council to erect a pole outside and it could take 12 weeks to get a reply. I have a Sky Glass tv which only works through broadband, therefore I currently have no tv and am paying for sky services that I am not able to use for what could be up to 4 months by the time it gets sorted!
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