wildanet.com

4.4
4.4 Based on 120 reviews

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Macaulay Pritchard
After several delays over the past six…

After several delays over the past six months, Simon from the CEO’s office personally oversaw my case and worked hard to ensure my installation date was finally secured. I genuinely appreciate the time and attention he gave to pushing things forward and keeping everything on track.On the day of installation, Joel and Ben were excellent. They were professional, friendly, and clearly took pride in their work. The installation itself was carried out to a very high standard, and I was really impressed with how smoothly and efficiently they handled everything.The only aspect that let the experience down slightly was that my service could not be activated immediately. I was informed this would require a remote activation, and as the installation took place Today on a Saturday, it’s likely this won’t be completed until Monday at the earliest. While I understand this may be due to process limitations, it was a little disappointing not to be fully live on the day.That said, the quality of the installation team and the involvement from senior management in resolving previous delays has been greatly appreciated. I’m looking forward to getting fully activated and enjoying the service.

4
Date of experience: Jan 24, 2026

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