Originally booked for September, only just been installed 21st of November! The delay was due to engineers walking out which is never a good sign - confirmed by your customer service line. Installation was started 21/11/25, however the internet can’t be turned on because the fibre couldn’t be blown due to a blockage 185m away from the property. Now having to wait for the road to be dug up to repair cable. I have had no communication from wildanet on when this will be done and my sky broadband is due to finish in 4 days - if I was anyone looking at wildanet - don’t bother. Communication is poor, civils team were awful - left the outside in a right mess, the only team that were good were the installation team - very apologetic about the issue with the cable etc and tried to help the best they could
Claim your business profile now and gain access to all features and respond to customer reviews.
