Greg was always fast to answer my emails and very polite (which is the only reason for two stars) although I do NOT think the company made a true effort to get the product to me. The refund was very slow in coming and only came after countless reminders over several months that I was waiting for it. The refund was far less than I paid for the product, but in the end I was grateful to get ANYTHING back and I just want to move on.
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