I am very disappointed with this experience as a returning customer. After placing my order, I realized I had selected the wrong model and reached out immediately to request a correction. I was informed that the item hadn’t shipped yet, but later, when I inquired about a refund, I was told it had already been dispatched. The inconsistency in communication and lack of follow-up is unacceptable. I would advise others to think carefully before making a purchase.
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