I called customer service with a question about aprons. When I finally reached an agent and mentioned I was looking at aprons, he interrupted me by grunting, “no you’re not.” After several interruptions, I asked what he meant, and he began cursing, calling me derogatory names and using foul language multiple times. I requested to speak to a supervisor, but he refused. I asked for his name, and he simply said, “MY NAME!” He had access to my personal information from my phone number! I stopped engaging and let him rant until he hung up. When I called back to report this, the new agent was unable to connect me to a supervisor but suggested I email my complaint. I was told someone would respond soon, but I’m not optimistic. This individual now has my personal information, which is concerning. I’m closing all my accounts as I fear my information is still at risk. I will never order from them again.
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