This is an exact copy of a review “…moderated for not meeting publication standards…” by Williams Sonoma after they solicited my opinion of an on line transaction with them:
Shipping via Pony Express?
All Clad pans are fine, good quality albeit expensive. But Williams Sonoma shipping and order fulfillment is a throwback to the old Sears & Roebuck days. In my experience typically anywhere from five to seven working days (never count weekend days...) after order placement to actually in transit. In a world of Amazon Prime this is not acceptable.
Evidently Williams Sonoma is only interested in publishing glowing reviews, not realistic reviews.
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