Booked online and checked in online for my oil change and a wheel alignment. Dropped the car off at 10:00 and at 11:00 was told it would be 2 hours for the wheel alignment because they had missed the fact I needed the wheel alignment. At 13:00 I asked how they were doing and was told it would be 2 hrs. Okay stay calm. At 14:00 I was told again it would be 2 hrs, stay calm.. At 15:00 I was told it would be late afternoon. At 15:30 I was told it would be best to rebook. Terrible service and their systems don't work.
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Williams Group offers cars & motorcycles, parts, servicing & Motability at our retailers in Bolton, Liverpool, Manchester, Rochdale & Stockport.
