Just walked out of the Mini showroom at Manchester. I wanted to part ex and pay cash balance for a car, no frilly extras etc - just straight forward transaction. I appreciated I'm their least favourite type of customer because they can't upsell on finance deals (where they can hide the detail in payments and the APRs - the 4 square car sales technique - google it) and I don't want all their glossy paint protection, GAP insurance etc - so they can't hide massive markups on those. They offered me a very low ball figure for my part ex - quite a bit less than Webuyanycar offered (and we all know they are very low) and significanly (£2000) less than I'd already been offered by Motorway - even taking the low low ball part ex into account the cash balance figure just didn't add up - after digging into the numbers I realised they had added back in all of the £1000 of extras I'd already made quite clear I didn't want and tried to slip it under the radar - unfortunately when I've effectively taken the 4 square off the table it's more difficult to hide this deception and it's just downright dishonest. Needless to say I walked out of the dealership in disgust - I would have loved to have bought the car but I'll sell my car privately and find another car to purchase from another dealership somewhere else.
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Williams Group offers cars & motorcycles, parts, servicing & Motability at our retailers in Bolton, Liverpool, Manchester, Rochdale & Stockport.
