Really disappointed in the service. I have sent an email. I have a burning smell coming through my car Paid £138 to be told it is from riding the clutch. The clutch seems fine to me and doesn't slip and my car runs fine. There is a burning smell coming through the air vents. I got told to keep driving the car even though I have children in the car. Clutch apparently causing the issue at 21k miles. Secondly. No communication to tell me my car was ready and I was almost liable for exceeding the car rental hours because they lied to me by saying it'll be fine. Would like this to be dealt with immediately please. Not happy the smell is still there coming through my air vents.
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Williams Group offers cars & motorcycles, parts, servicing & Motability at our retailers in Bolton, Liverpool, Manchester, Rochdale & Stockport.
