williamsmotor-company.co.uk

3.5
3.5 Based on 20 reviews

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rachel evans
Avoid This Company

Avoid This Company – Unprofessional and Poor WorkmanshipI strongly advise anyone thinking of buying a car from this company to look elsewhere. My experience has been extremely disappointing and costly.After purchasing a car from them, I was soon faced with a £2,000 repair bill for what was initially thought to be an oil leak — which turned out to require a full timing chain replacement. Two independent garages confirmed that the same repair had been attempted before and carried out very poorly. There were missing bolts, reused parts, and clear signs that the job had not been done to a proper standard.According to the company’s own contract, the car was supposed to have been fully checked and given a new MOT, yet the state of the engine suggested otherwise. When I tried to raise my concerns, I was blocked on social media and unable to contact them directly.Both mechanics who worked on my car confirmed that the previous repair was done so badly it caused further damage, leading to the expensive repairs I had to pay for myself. Due to the severity of the situation, I am now pursuing legal action with support from the mechanics who carried out the correct repairs.Please read other reviews carefully before making a purchase. In my experience, this company showed a lack of professionalism and disregard for customer safety. The prices may look good, but the long-term cost could be far higher.

1
Date of experience: Aug 01, 2025

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