This is my second William Wood watch purchase.Both for the same incredible now retired New York Fire Fighter. He is fighting his toughest battle now as the result of his contributions to 9/11.I had a pressing time scale to get the watch I wanted for him. The build and delivery time is normally 3-4 weeks. I sent a note on the website detailing my friends history and the time pressure.It was a Saturday. Within an hour Jonny Garrett, the CEO and Founder had replied personally. He took direct ownership of ensuring the watch would be built and delivered as fast as possible. He also enhanced the experience with an incredibly generous gift.The experience was absolutely exceptional. The leadership, kindness, professionalism and generosity from Jonny on behalf of his company is an example to others and beyond comparison.He had no need to do it. He responded on a Saturday and the sincerity of his response showed total dedication to his business and the heart of it, recognising those that risk it all to protect all of us.Thank you does not say enough.
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William Wood Watches create British luxury watches made from upcycled firefighting materials in dedication to the Founders late grandfather Willliam Wood, a distinguished British firefighter. Featured in Forbes, GQ, Esquire and The Sunday Times this award winning brand is known for their uniqueness and authenticity with a donation from each sale going to International Firefighting charities. See more