The experience just keeps getting better! Following on from my recent review of my purchase of the Triumph Heat watch. At the time of ordering, I also ordered the yellow fire hose strap. When the order arrived it had a fire gear strap included rather than the yellow fire hose. I sent a message offering to return the strap for a replacement and I immediately received a heartfelt apology, was told to keep the gear strap and they would send the yellow strap free of charge! Fantastic customer service and responsiveness. I will definitely be an owner of a second William Wood watch this year. This is a company worth supporting!!!
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William Wood Watches create British luxury watches made from upcycled firefighting materials in dedication to the Founders late grandfather Willliam Wood, a distinguished British firefighter. Featured in Forbes, GQ, Esquire and The Sunday Times this award winning brand is known for their uniqueness and authenticity with a donation from each sale going to International Firefighting charities. See more