Review Time
This company has appeared to me to be a scam.I did the online will and was able to see it as I went along.Once I paid the $99I no longer could pull up the will To Print to take somewhere to get notarized.I have emailed several times over the last two weeks with no response.I have tried calling two different phone numbers that I found after searching on the web. Beware.Update:::After receiving an email acknowledging that it was an oversight on their part as far as acknowledging the emails I sent,I did receive assistance troubleshooting. It did take 4 more email exchanges and them doing a “reset” in order to get it to download properly so I could print it. I also was provided with a completely different phone number for customer service that worked other than the 2 that were found online to be inoperative phone numbers.
I am updating my review to say how quick wills.com responded to my previous review and how satisfied I am with the end result with them. They handled my response with the utmost care and respect towards me, the client. have tried to send a message through wills.com with an error, also called my bank who referred me back to you. I have since tried to call the number on your site with a generic voicemail. I am requesting a refund on my will transaction as I did not realize payment would be taken until after the form was signed, notarized, and uploaded to your system. And even more so now that contact seems to be an issue Please contact me immediately and or refund the charges to my card that the funds were taken from.Thank You
Very easy to navigate. The only downside was the inability to make changes after reviewing and paying for the will, but before it was signed. I did not see anything that told me that changes were not possible after I got it all filled out. Otherwise, I'd give Wills.com 5 stars.
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Estate planning and settling services. wills.com is a platform that allows anyone to create, sign, and store their last will and testament online
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