Deceptive… We purchased an Alexandrite Bridal Set for my sons soon to be fiance. It is 14k rose gold and the "set” was pictured with both engagement ring and wedding band. However, when it arrived it was only the ring. The ring is beautiful but we ordered and paid for the "Bridal Set”! When I contacted them they said sorry that it was misleading but set was actually just the Engagement ring. So, before I lost it I wanted to just calm down and maybe just let it go and buy a different band. Then the other day I got an email asking for my review on the "Bridal Set” I received and that was it. I went back onto the site to email them again and they all of a sudden raised the price of the "Bridal set” by another $400 or so because they realized they screwed up. What I believe they should do is make it right and send us the band like we bought! Of course they have not answered my email so my next step is the BBB if they do not fix this situation. Clearly the "set” now includes the band because they changed the price from what we paid and added the price of the band. However, not our fault that they mislead us and screwed up on their end!
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WillWork Jewelry specialize in fine gold jewelry and are known for our colorful ,whimsical gemstone engagement rings, wedding rings, pendants and earrings.
Each of our pieces is lovingly crafted from the highest quality materials, including ethically sourced gemstones and precious metals. From the initial concept to the final polishing, we ensure that every detail is perfect.
We also offer a range of custom design services. Whether you're looking for a one-of-a-kind engagement ring or a personalized gift, our team of experts will work closely with you to bring your vision to life.See more
