wiltonlondon.co.uk

4.9
4.9 Based on 51 reviews

...

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Lovely scent but fades when drying

I adore the cedarwood fragrance, but I've noticed it doesn’t hold up during the drying process, especially in the tumble dryer. I contacted the support team about this and was told there was no issue with the product. However, further research indicated that using a dryer can cause the oils to evaporate. It would have been better to have that information upfront rather than implying there was no problem. The product is pricey, and while I love the scent, it loses its appeal if it fades after drying. The main purpose of a high-quality, fragrant fabric conditioner should be to keep laundry smelling fresh.

3
Date of experience: Nov 25, 2025

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