Our experience overall with Window World was wonderful from the first visit with Sylwester on October 2, 2025 to the installation by Elvis and his brother on December 26, 2025 EXCEPT for one issue. When Elvis & his brother came to install our windows on December 2, 2025( after we removed all the curtains, shades, accessories etc.) it was discovered that ALL our windows were measured incorrectly and had to be reordered which took another 2 weeks and our installers weren't available until December 26th. We didn't feel like putting everything back up for another 2-3 weeks and then take it all down again, it was an annoyance and aggravating to have no curtains or shades for all that time. When Elvis and his brother were finished installing our windows ( they were unbelievable -cleaned up every day, polite, took pride in their work , and explained everything they were doing, we can't say enough good things about them)- they are credit to Window World. Our one issue was we contacted Tom to ask him if anything could be done in regards to the incorrect measuring, the aggravation we had to go through and annoyance of no window dressings the extra 3 plus weeks- maybe a small savings on our order (5%-10%) off. Tom said he would have to get in touch with Corporate to see if anything can be done. Well it has been almost 2 weeks and no call back from Tom. You would think that the largest window replacement company in the U.S. with sales probably in the hundreds of millions would want to do right by their customer, what's $500-$1000 to a corporation that size- I guess we know the answer to that question now.Joe & Nancy
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Sells vinyl siding, windows, and garage doors from locations across the US. Includes product details, store locator, and company profile.
